I don't know what it is with these local business directories and their sneaky ways of making money. I ran a test for a client a few months ago but we spent only about $4 on clicks. Since we paused the campaign, I've gotten a couple of e-mail notifications that they were charging my credit card $15.
Strange, I thought, so I called them up (if you e-mail their customer support about any problem, they respond saying you that you have to call them for support) and they told me that the $15 is a monthly charge just to keep the account open. Not to mention that this is a ridiculous policy, it turns out that you won't know about this until after you complete your order and you read through their terms and conditions, which appears on the thank you page.
If I'm out $30 because I didn't read the T&Cs, I'm not happy, but I can live with that so I ask them to stop charging my credit card. Then they say they can't and that to stop the credit card charges, the account has to be closed, and the account can be closed only by the person who opened it (my client). So let me get this straight - my credit card is getting charged monthly, I call up the company that's charging it, and they tell me that I can't stop these charges??
I hope Google Maps and Yahoo Local destroy these guys (yellowpages.com and superpages.com)